At Glover and Hobbs, we are committed to protecting the privacy and security of our website visitors’ personal information.
Glover and Hobbs acts as the data controller for the personal information collected in connection with our website and services. We process personal data in accordance with the the General Data Protection Regulation (GDPR).
If you wish to raise a complaint about how your data is being processed, please contact the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF
Collection of information
We may collect the following types of personal information when you interact with our website at gloverandhobbs.co.uk:
- Contact information: such as your name, email address, and phone number, if you provide it when contacting us via our website.
- Usage information: such as your IP address, browser type, device information, and details about how you interact with our website.
- Cookies and tracking information: such as information about your browsing behaviour on our website.
We use cookies and other tracking technologies to improve your browsing experience and provide tailored services. For more details, please refer to our Cookie Policy, where you can also manage your preferences.
Use of information
We use your personal information to:
- Respond to your enquiries and provide you with information about our services.
- Improve our website and provide a better user experience.
- Protect our business and prevent fraud.
- Comply with legal obligations.
Sharing of Information
We may share your personal information with third-party service providers who assist us in maintaining and improving our website and providing our services. We may also share your personal information when required by law or to protect our business interests.
Security of information
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it. However, no security measures can provide absolute protection against all security threats.
Your rights
You have the right to:
- Access and review the personal information we have collected about you.
- Request that we correct any inaccurate or incomplete personal information.
- Request that we delete your personal information.
- Object to the processing of your personal information.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month, and we may require proof of identity before processing your request.
Contact
If you have any questions or concerns about our Privacy Policy, please contact us at:
Glover and Hobbs
6 Southampton Road
Lymington
SO41 9GG
Telephone: 01590 670121
Email: [email protected]
Website: gloverandhobbs.co.uk
Updates to this policy
We may update this Privacy Policy from time to time. We will notify you of any material changes to the policy by posting the updated policy on our website. Your continued use of our website after the changes have been made will signify your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Last updated: October 2024